FAQ

Does it have the Lavender and Chamomile Scent, or is that just part of the name???

The pillows we currently sell only have a light essence of lavender to them. This lavender essence should last about 3 to 4 weeks. If you would like a stronger smell, we recommend using a pillow or bed spray directly on the outer casing of your pillow.

Where are the products made?

Our products are designed in the USA and assembled in China. We do, however, certify our products with OEKO-Tex ® (bamboo fabrics) and CertiPUR-US ® (foams) so that you can rest assured that they aren’t made with any dangerous, harsh chemicals.

How does the money back guarantee work?

We'll refund 100% of your purchase price (less an $11 restocking fee) for any reason within the first 30 days from the date you receive your original order. This refund will be processed within 30 days from the time we receive your returned product.

I signed up for your newsletter.

Thank you for your interest in our newsletter! We certainly haven’t forgotten about you. While you are waiting for the newsletter to be sent out, you might want to try reading our daily blog, Somniloquy with L&C. You can find our blog directly on our website, and it has some articles and insight on sleep, glorious sleep! Thanks for your patience - you will start receiving our newsletter before you know it!


FAQ for PILLOWS

What are the specs of your pillows?

We offer two size pillows at Lavender & Chamomile - Queen and King size. Our Queen size is 20x30, and our King size is 20x36.

Why don’t you make a standard size pillow?

We find that Queen size pillows are 20x30 and they work well on Twin, Full and Queen size beds. This size is only 4 inches longer than Standard size pillows, which are typically 20x26. In order to be able to offer the lowest prices and the highest quality, we limit the number of sizes we offer.

Can I wash my pillows?

The cover is washable. Spot-clean stains with soap and water. Use warm water and opt for the gentle cycle, then add on an extra cold water rinse and spin cycle. We recommend air drying, but if you must use the dryer, tumble dry on low heat. 

How long will the bamboo pillow last?

Washing the cover at least once every 3 to 6 months will help the pillow to last for many years.

What are the benefits of pillows sold by Lavender & Chamomile?

Bamboo is also hailed as a highly breathable fiber. Our shredded memory foam does not have any of the same types of heat retention issues as solid memory foam due to its many open air pockets. This helps create a pillow with good airflow qualities for a cooler night's sleep.

Is there polyurethane in your pillows?

We do not use polyurethane because they emit toxic fumes or VOC's (volatile organic compounds) which you breathe in while you are sleeping. Breathing the fumes can be dangerous, especially for infants and children and can cause health issues.

Is this a thick pillow I am searching for a good thin pillow due to neck conditions?

Our Premium Adjustable Pillow is just what you are looking for! With two adjustable layers, you can just remove one of the layers and you will find the thinness that you are looking for.

What does adjustable mean?

Our Premium Adjustable Pillow has two adjustable layers. You can just remove one of the layers if you prefer a thinner pillow, or leave both layers in if you would like a thicker and firmer pillow.

Has anyone with allergies tried the pillow? Did it help?

Definitely! If you look at other reviews, you will see that our pillows are beneficial to those who suffer from allergies. If you purchase one of our adjustable pillows, these are especially helpful as you can make these pillows firm or soft, depending on your preference, and you can make sure you head is at the proper elevation to provide you with ideal air flow.

I am thinking the same thing about the pillow, I am over-sensitive to smell.. I am on the fence, I can't even hardly walk down the detergent aisles?

The pillows we currently sell only have a light essence of lavender to them. If you give us a call at 850367-1100 before you place your order, we can make sure we do not add this lavender scent to your pillow.

I love the scent of lavender! How long does the scent last?

The lavender essence should last 3 - 4 weeks. If you would like a stronger smell, we recommend using a pillow or bed spray directly on the outer casing of your pillow.

Can dogs be around bamboo pillows?

You might want to speak with your veterinarian, as in all of the research we have done, it appears that bamboo is non-toxic to pets. However, we recommend that you please confirm any safety questions related to animals and bamboo with your veterinarian.


FAQ for BEDSHEETS

How deep are the pockets?

Our sheets have deep pockets, helping them to fit even 16” thick mattresses. 

What are the sheets made of?

The sheets are made of a soft and strong microfiber, making them comfortable and durable. The sheets are absorbent, breathable, and 99% wrinkle free. We believe they feel softer than Egyptian cotton.

Microfiber Thread Count?

People often ask about thread count for their sheets. The truth is, microfiber sheets aren't measured by thread count. They aren't woven in the same way as cotton, but instead the microfibers are pulled together tightly. This creates a fabric that not only is durable, but one that can easily repel allergens. Microfiber also helps to wick away moisture, keeping you cooler while you slumber.

What is the proper care for the sheets?

The L & C sheets are machine washable, so you can keep them fresh and free of allergens. We recommend you wash your sheets before the first use. Machine wash separately using the cold setting and mild detergent. Tumble dry with the lowest heat setting. They won't shrink, so you can wash them as often as you would like.

Is there a top sheet?

Yes! If you purchase a sheet set, all of our sheet sets come with a fitted sheet and top sheet, and at least 2 pillowcases. If you would like to purchase anything additional, we now offer pillowcases, fitted sheets, and flat sheets separately as well.



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